Question 1

What types of testing services do you offer?

Accepted Answer

Sterility testing, endotoxin testing, stability-indicating assays, potency testing, pH measurement, HPLC method development, HPLC analysis, and FTIR analysis.

Question 2

Who can use your testing services?

Accepted Answer

Pharmaceutical manufacturers, compounding pharmacies, research laboratories, medical device companies, and other regulated industries requiring analytical testing.

Question 3

How do I submit a sample for testing?

Accepted Answer

Submit through our online customer portal by filling out the required forms, making payment, and printing the packing slip from your confirmation email.

Question 4

How long does it take to receive results?

Accepted Answer

Rapid sterility (bioluminescence): 5–7 days. Sterility Testing USP <71>: 14 days. Endotoxin: 2–3 days. Potency & HPLC: 5–7 days. Expedited options available upon request.

Question 5

How will I receive my results?

Accepted Answer

Results are delivered via email in PDF format. You also receive status updates and sample photos through the customer portal.

Question 6

Do you perform compendial testing?

Accepted Answer

Yes. In addition to our rapid ATP bioluminescence methods, we perform 14-day compendial testing for clients bound by regulation to those methods.

Frequently Asked Questions